POSITION SUMMARY Manages and directs all aspects of the parts department in a manner which ensures maximum benefit and profitability for the company. Coordinates, motivates, and develops an effective and efficient parts staff. ESSENTIAL DUTIES AND RESPONSIBILITIES Establish department policies and procedures in conjunction with store management. Establish realistic sales objectives by category. Merchandise and advertise effectively and within budget. Establish a competitive parts pricing policy while maximizing grosses. Attend any company, store, and community functions that will benefit the dealership. Create measures to control costs wherever possible. Insure the company receives full value for time and materials purchased. Obtain competitive bids and purchase supplies only when necessary. Create and adhere to good security measures in purchasing, shipping, receiving, and facilities. Oversee inventory and financial transactions associated with the parts department to ensure proper accounting. Supervise staff ensuring that all employees have a thorough understanding of their duties and responsibilities. Create a plan for cross training all staff. Maintain knowledge of regulations and compliance as it relates to USDOT, OSHA, EPA, and EEOC/ADA. Maintain a safe working environment and adhere to the company safety program at all times. Perform other duties as assigned by the store manager. CUSTOMER SERVICE RESPONSIBILITIES Ensure every customer is satisfied with the products, services, and support of all staff. Resolve customers concerns efficiently and effectively. Promote a positive attitude at all times. Maintain a professional appearance and demeanor. Exhibit Birkey's high level of customer service on a daily basis. Acknowledge appreciation of clients and customer. WHY YOU’LL LOVE WORKING HERE Ownership Opportunity: As a 100% employee-owned company, you'll have the opportunity to become an owner and directly contribute to our shared success. Competitive Pay & Benefits: We offer a robust compensation and insurance package including Health, Dental, Vision, Life, Disability, and 401k for all 30+ and full-time employees. Career Growth: We provide training and development opportunities to help you advance. Awesome Team: Work with supportive colleagues who value collaboration and respect. This organization reserves the right to revise the essential position functions as the need arises. #J-18808-Ljbffr
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